Payment Methods
Simplify currently offers one payment method: pay on delivery at a Nova Poshta branch or parcel locker. You pay nothing upfront: first you inspect the item, then you pay in cash or by card. To find out how to receive your parcel, see the delivery methods page.
Pay on delivery
Cash on delivery at a Nova Poshta branch or parcel locker
No prepayment
Placing an order costs nothing. You pay only once the parcel is already in your hands.
Inspect first
You check the item on the spot and make sure it is exactly what you ordered.
Cash or card
Pay whichever way is more convenient for you: in cash or with a bank card.
Please note: Nova Poshta charges a commission for money transfers according to its own rates. It is paid together with the order total upon receipt.
How it works
You place an order
Add items to your cart, enter your contact details and choose a Nova Poshta branch or parcel locker.
We confirm the order
We review and confirm your order. If anything needs clarifying, we will contact you. We ship within up to 3 business days.
You get a text message
Delivery by Nova Poshta takes 1–3 days and is free for orders over UAH 5000. When your parcel arrives, Nova Poshta will send you a notification.
You inspect and pay
At the branch or parcel locker, you check the item and pay in cash or by card.
If the item doesn't suit you
The inspection before payment is there precisely so you can spot any mismatch before you pay. If you have already picked up your purchase and it doesn't suit you, you can return or exchange it. All the terms are described on the returns page.
Frequently asked questions
Is prepayment required?
No. You pay for your order only upon receipt at a Nova Poshta branch or parcel locker, after inspecting the item.
Can I pay by card?
Yes. Upon receipt you can pay either in cash or with a bank card.
What is the cash-on-delivery commission?
The money transfer commission is charged by Nova Poshta according to its own rates. You will see the exact amount when you receive your parcel.
Can I refuse an order upon receipt?
Yes, if the item doesn't suit you during the inspection. However, refusing an order that has already arrived at the branch means reimbursing the cost of return shipping. If you are unsure about the size or model, it is better to consult us before placing your order.
Still have questions?
Message or call us — we’ll help you choose, place or receive your order.
Mon–Fri 09:00–18:00